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Support

When it comes to choosing a supplier, we understand that it’s important to find a company that truly gets what you need. Some companies simply sell products without understanding their purpose, but that’s not us! While we understand that may work for some, we’re confident that with over 35 years of experience in the servo, motion control, and automation industry, we’re the right partner for you.

We take pride in the products we sell and support and are committed to ensuring our customers are completely satisfied with their purchase. Our products are reliable and hassle-free, ensuring they’ll last you for years to come. Let us know if we can help in any way!

We offer a wide range of services to assist customers at every level:

sales and application support
system build
training
sourcing
servicing and repairs
fast delivery

sales and application support

Motor Technology’s team of knowledgeable engineers are here to assist you with all of your automation needs. With years of industry experience and top-notch training from the manufacturers, they’re equipped to help you select the perfect product specifications for your unique requirements. Even better, they’re always available to provide reliable technical support when you need it – no matter what.

At Motor Technology, we’re committed to providing ongoing customer support, long after your equipment has been dispatched or installed. Get in touch with us easily by phone, fax, mail or e-mail – we’re here to help!

fast delivery

At Motor Technology, we’ve got you covered when it comes to controllers, drives + motors, encoders, gearboxes, and couplings. Our team and suppliers hold extensive stocks, allowing speedy deliveries even for emergency orders.

We’re here to help, whether you need a bulk order or a call-off service for smaller quantities. If you’re experiencing delivery issues with your current equipment, don’t hesitate to give us a call. We’re always happy to assist you and ensure you get the products you need on time.

In house training

In house training at Motec

We believe that training should be tailored to the customer’s needs to provide
the maximum effectiveness. We can carry out training in house utilising our vast range of motion control solutions and our 35 years of industry knowledge.

At Your Site

We’re happy to offer training at your site, to provide maximum convenience for you and your team. Our site training option is perfect for teams of 5 or more who want to learn together in the comfort of their own workspace.

wide range of motion control products at motec

What We Cover

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Specific applications 

Specific products

Software, firmware & hardware

Application programming 

Maintenance & fault finding 

General servo & automation concepts

Sourcing

If you are struggling to find a particular component, don’t hesitate to contact us and we will do our best to assist you.
Scroll down to our Quick Query section now, or check out our technical answers and tips selection…we may have the solution you need there.

Motion products at Motor Technology

Suppliers

We understand that finding specific components can be a bit tricky. No worries though, we’re here to help! If you’re having trouble, don’t hesitate to contact us. Our team will do everything we can to assist you in finding what you need. Be sure to check out our Quick Query section at the bottom of the page or browse through our technical answers and tips selection – you never know, you may find the solution you’ve been searching for!

Range

We don’t just provide support and supply of our products, but we can also go the extra mile to source other products for you outside of our standard range. As a motion control company that is trusted and widespread, we promise to make the process of finding the product you need hassle-free for you.

Full System Builds

Motor Technology Ltd. were recently asked by a customer to assist in completing the build of a pump control unit. The project had been shelved after the colleague in charge left the company, so it was up to us to finish the job!

We believe in providing customers with the services they require and, within our remit of experience and expertise, we can provide full system build, encompassing the design, build, and programming of complete turn-key drive and control packages.

Repairs

It is important to have an experienced, competent repair and service partner you can call on if equipment should fail.

Look no further as Motec is here to assist you.
Send us a quick email describing your needs.

wide range of motion control products at motec

Can't find it?

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No problem we have you covered. 

You can use our ‘Quick Query’ section at the bottom of the page or you can call us on the number below. 

We are always happy to help! 

Do you have a query or an application you want to discuss?